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FAQ

Sample Event


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Virtual Fall 5K/10K/Half FAQs

What does a "virtual" event look like?
What is the Virtual Fall 5K/10K/Half?
What will I receive if I register for the Virtual Fall 5K/10K/Half?
Is there a recognition program?
I am not registered for the event, but still want to support The Michael J. Fox Foundation. What can I do?
When should I expect to receive my participant packet?

Donation FAQs

I'm having trouble making a donation online. Who should I contact?
Can I donate to a team?
Where should I mail check donations? Who should I make my check out to?
How do I find a participant’s personal or team fundraising webpage?
How quickly can I expect an online donation to post to a participant's fundraising account?
Are donations tax-deductible?
For international donations made online with a credit card, will the amount entered be in U.S. dollars?
Do all donors who mail their donations receive a receipt?
Do all donors who contribute online receive a receipt?
How do I add a dedication when I make a donation?

Fundraising FAQs

What can I do if a check is written out to me personally?
Can I mail in a cash donation?
Some of my donors are not showing up in the “Recent Donations.” Why?
Where can I find a list of the people who have donated to me?
Why am I receiving emails telling me that I've received a donation?

Website FAQs

How do I log into my fundraising page?
What is my personal page URL?

Email FAQs

Where can I find an email template to use when reaching out to donors/team members?
How can I send a thank-you email to my donors?